Returns & Exchanges
At KUKIRIN, we want to ensure your ride is perfect, which is why we offer a 14-day return window for all unused sports equipment and electric scooters in their original packaging. If you are not completely satisfied with your purchase, our streamlined process makes it easy to request a refund or an exchange.
Initiate Your Request
Contact our support team within 14 days of delivery with your order number and proof of purchase to start the return process.
Condition Verification
Ensure the item is in its original condition, unused, and includes all accessories, manuals, and the original manufacturer packaging.
Ship the Product
Once your return is authorized, securely pack the item and ship it to our designated service center using the provided return label or a tracked shipping service.
Inspection and Refund
Our technical team will inspect the item within 3-5 business days of receipt, and upon approval, your refund will be processed to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing